Orders are typically dispatched within 1–2 business days. Standard delivery takes 3–5 business days depending on your location.

Yes, we ship worldwide. International delivery times vary by destination and typically take 7–14 business days.

Domestic shipping is free on orders over $75. International shipping rates are calculated at checkout based on your location.

Address changes can be made within 2 hours of placing your order. Please contact us immediately and we will do our best to accommodate your request.

Yes. Once your order is dispatched you will receive a tracking number via email so you can monitor your delivery at any time.

If your order has not arrived within the estimated timeframe, please contact our support team with your order number and we will investigate immediately.

In the rare event your parcel is lost in transit, we will arrange a replacement or full refund. Please contact us within 30 days of your order date.

We accept returns within 30 days of delivery. Items must be unused, in their original condition and packaging.

Free return shipping is provided for all domestic orders. International customers are responsible for return postage costs.

If you receive a faulty or damaged item, please contact us within 7 days of delivery with photos and we will arrange a replacement or refund immediately.

For hygiene reasons, opened grooming products cannot be returned unless they are faulty. Unopened items in original packaging are eligible for a full refund.

We recommend returning items in their original packaging to prevent damage in transit. If the original packaging is unavailable, please use equivalent protective packaging.

Returns requested after 30 days cannot be accepted unless the item is confirmed as defective. Please reach out to our team and we will review your case individually.